Frequently
Asked Questions.

We recommend that you have your home treated for ants and spiders every 12 months in order to keep your property safe. Some customers choose to have a treatment every 6 months to ensure complete protection.

Depending on type of treatment, we will treat all skirting areas, roof cavity, and any areas under the home where access is possible. All window and door frames, eaves, flower beds, footpaths, fence lines, garages and sheds, and any other outbuildings, including the kids' cubby, are treated from the outside. Every home is given individual attention.

The duration of the service is dependent on the size of your home and the types of pests that are being treated. Call our office on 0423 613 599 if you would like the estimated length of your particular service.

At Primal Pest Solutions, we offer a comprehensive range of pest control services tailored to residential and commercial needs, including but not limited to termite inspection and treatment, rodent control, ant and cockroach eradication, bed bug treatments, and bird and possum removal. We also specialize in preventative services such as termite chemical barriers and year-round monitoring systems.

The safety of your family and pets is our top priority. We use environmentally responsible treatments that are effective against pests yet designed to minimize risk to humans and animals. Our technicians are trained to apply these treatments safely, ensuring all precautions are taken to protect your loved ones.

We recommend having your property professionally inspected for pests at least once a year. However, this may vary depending on the type of property, the surrounding environment, and the specific pest pressures you are facing. In areas with higher pest activity, such as Sydney, more frequent inspections may be necessary.

If you encounter pests between your scheduled service visits, we offer follow-up support to address any immediate concerns. Our goal is to keep your property pest-free, so we provide prompt and effective solutions to any emerging issues at no extra cost, depending on your service agreement.

Yes, we stand by the quality of our work with a customer satisfaction guarantee. If pests return after treatment, so do we. Our guarantee includes free re-treatment if you experience recurring pest problems within a specified period after our initial service.